Shipping insurance

We work with trusted logistics companies and therefore provide a guarantee for all the goods we ship. All products are packed using high-quality materials to prevent any damage. You can see how we pack our orders. In case of breakage, the entire shipment is covered by free insurance.

If you receive a damaged parcel, please refuse it upon delivery and contact us as soon as possible. Once you send us the necessary documentation regarding the damaged goods (photos, video, and order number), we will be happy to assist you in resolving the issue. To file a claim, you must fill out a claim form. You can find our contact details here.